1. Information we may collect
When you contact us or use booking and social links, you may provide information such as your name, phone number, email address and the content of your enquiry. The website may also collect technical analytics data such as pages visited, traffic source, device type and button clicks.
2. How information is used
Information is used to respond to enquiries, manage communication, support appointment booking and understand how the website is used so content and marketing can be improved.
3. Third-party services
The website may link to or use third-party services such as Fresha, WhatsApp, Instagram, TikTok, Google Analytics and Meta Pixel. Those services process data under their own privacy terms.
4. Data sharing
Information submitted directly through this website is not sold. It may be shared only where necessary to provide the service, comply with legal obligations or operate configured third-party tools.
5. Security and retention
Reasonable technical and administrative measures should be used to protect website and admin access. Personal information should be retained only for as long as necessary for the purpose for which it was collected and any applicable legal requirements.
6. Cookies and optional tracking
Essential technologies may be used where required for security or core website functionality. Optional analytics or advertising technologies such as Google Analytics, Google Tag Manager or Meta Pixel should only be activated after you choose to accept optional cookies. You can reject optional cookies without losing access to the core website.
7. Lawful basis and your rights
Depending on the activity, personal data may be processed to take steps at your request before an appointment, for legitimate business interests, to meet legal obligations, or on the basis of consent for optional analytics and marketing technologies. Under UK data protection law you may have rights including access, correction, erasure, restriction, portability and objection, depending on the circumstances.
8. Contact and complaints
Please use the contact details on the Contact page to ask about your personal information or exercise a data protection right. If you remain concerned about how your data is handled, you may also complain to the UK Information Commissioner’s Office (ICO).
This website is operated from the United Kingdom. This policy should be reviewed if the business changes the data it collects, its providers or its legal requirements.